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2025 Therap Washington Conference
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Wednesday, June 4
 

8:00am PDT

Registration
Wednesday June 4, 2025 8:00am - 9:00am PDT
TBA
Wednesday June 4, 2025 8:00am - 9:00am PDT
TBA
  General

9:00am PDT

Plenary
Wednesday June 4, 2025 9:00am - 10:00am PDT
Cascade Ballroom
Using Therap to Keep up with Technology Evolutions
Therap Presenters
avatar for Kevin Dierks

Kevin Dierks

Director of Government Relations, Therap Services
Started in the field: 1990Joined the Therap Team: 2009Accreditations: M.A. Community Psychology - University of HawaiiNational Leadership on Developmental Disabilities - Graduate 2008Charting the Life Course AmbassadorDisability and Diversity Program GraduateCertified Professional... Read More →
Wednesday June 4, 2025 9:00am - 10:00am PDT
Cascade Ballroom
  General

10:20am PDT

Introduction to Therap Connect
Wednesday June 4, 2025 10:20am - 11:10am PDT
Adams
Want to learn more about Therap Connect and the future of data collection? This session will provide a basic overview of Therap's exciting new method for documenting information via smart devices. Join us as we walk through Therap Connect's initial functionality, the devices with which we currently interface, and the endless potential for Connect to improve outcomes for the people you support.
Therap Presenters
avatar for Seanette Lancaster

Seanette Lancaster

Senior Support Specialist II, Therap Services
Started in the field: 2015Joined the Therap Team: 2016Part of the Following Teams: Support - Therap ConnectAccreditations: AAPC Medical Billing & Coding Certification ICD 10 Certifications Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Recently, I had the chance... Read More →
Wednesday June 4, 2025 10:20am - 11:10am PDT
Adams
  Health/Medical

10:20am PDT

Employment
Wednesday June 4, 2025 10:20am - 11:10am PDT
Baker
Employment History: Career pathway planning, support, and tracking. Fee for service and milestone funding modesl supported. Employment Specialist direct access from intake to placement. Track volunteer and paid job details. Maintain your "Job Bank" and employer relationships. Robust reporting including Business Intelligence Dashboards.
Therap Presenters
avatar for Kevin Dierks

Kevin Dierks

Director of Government Relations, Therap Services
Started in the field: 1990Joined the Therap Team: 2009Accreditations: M.A. Community Psychology - University of HawaiiNational Leadership on Developmental Disabilities - Graduate 2008Charting the Life Course AmbassadorDisability and Diversity Program GraduateCertified Professional... Read More →
Wednesday June 4, 2025 10:20am - 11:10am PDT
Baker
  Service Documentation

10:20am PDT

Person-Centered Options in Therap - CtLC and Individual Plan
Wednesday June 4, 2025 10:20am - 11:10am PDT
Everyone you serve needs a plan that is crafted to meet their needs while focusing on the things that are the most important to them. This can be accomplished with Therap’s Individual Plan module. Need a way to make Person-Centeredness more of a priority? Charting the LifeCourse will do that and it integrates with the Individual Plan.
Therap Presenters
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Favorite Thing about Working for Therap: Helping providers set up systems that will bolster and improve documentation and reviews that intend to improve the lives of Individuals supported.Most Common Challenge you Help Customers... Read More →
Wednesday June 4, 2025 10:20am - 11:10am PDT
  Service Documentation

11:20am PDT

Health Outcomes Tracking
Wednesday June 4, 2025 11:20am - 12:10pm PDT
Therap offers many ways to report on Health Data. Explore the options at every level within Therap and develop your Health Tracking Quality Assurance and measure health Outcomes.
Therap Presenters
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Favorite Thing about Working for Therap: Helping providers set up systems that will bolster and improve documentation and reviews that intend to improve the lives of Individuals supported.Most Common Challenge you Help Customers... Read More →
Wednesday June 4, 2025 11:20am - 12:10pm PDT
  Health/Medical

11:20am PDT

Scheduling/EVV Setup: New Individuals & Staff
Wednesday June 4, 2025 11:20am - 12:10pm PDT
Onboarding and setup of new staff and Individuals for EVV.
Therap Presenters
avatar for Seanette Lancaster

Seanette Lancaster

Senior Support Specialist II, Therap Services
Started in the field: 2015Joined the Therap Team: 2016Part of the Following Teams: Support - Therap ConnectAccreditations: AAPC Medical Billing & Coding Certification ICD 10 Certifications Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Recently, I had the chance... Read More →
avatar for Jordan Liley

Jordan Liley

Senior Support Specialist, Therap Services
Started in the Field: 2016Joined the Therap Team: 2022Favorite Thing about Working for Therap: Being able to see the changes made in each of these providers' lives as they develop their knowledge and skills of their own Therap system.Favorite Therap Tip/Trick: Form IDs make it easy... Read More →
Wednesday June 4, 2025 11:20am - 12:10pm PDT
  Scheduling / EVV

11:20am PDT

Ways to Track your Data: Case Notes, ISP Data and Time Tracking
Wednesday June 4, 2025 11:20am - 12:10pm PDT
Baker
Exploration of all the ways to capture data within Therap
Therap Presenters
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001Joined the Therap Team: 2011https://www.linkedin.com/in/brent-hessee-8190a334/
Wednesday June 4, 2025 11:20am - 12:10pm PDT
Baker
  Service Documentation

12:10pm PDT

Lunch
Wednesday June 4, 2025 12:10pm - 1:00pm PDT
Cascade Ballroom
Wednesday June 4, 2025 12:10pm - 1:00pm PDT
Cascade Ballroom
  General

1:10pm PDT

Billing Overview
Wednesday June 4, 2025 1:10pm - 2:00pm PDT
Therap’s Billing Module - People, Process, Payment!
Therap Presenters
avatar for Jordan Liley

Jordan Liley

Senior Support Specialist, Therap Services
Started in the Field: 2016Joined the Therap Team: 2022Favorite Thing about Working for Therap: Being able to see the changes made in each of these providers' lives as they develop their knowledge and skills of their own Therap system.Favorite Therap Tip/Trick: Form IDs make it easy... Read More →
Wednesday June 4, 2025 1:10pm - 2:00pm PDT
  Billing

1:10pm PDT

Transitioning to the New Daily MAR
Wednesday June 4, 2025 1:10pm - 2:00pm PDT
This session is for users of the legacy / monthly MAR to get an understanding of the changes in policy and procedure they will need to adapt to use the new module. 
Therap Presenters
avatar for Seanette Lancaster

Seanette Lancaster

Senior Support Specialist II, Therap Services
Started in the field: 2015Joined the Therap Team: 2016Part of the Following Teams: Support - Therap ConnectAccreditations: AAPC Medical Billing & Coding Certification ICD 10 Certifications Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Recently, I had the chance... Read More →
Wednesday June 4, 2025 1:10pm - 2:00pm PDT
  Health/Medical

1:10pm PDT

Day in the Life: Quality Assurance Monitor
Wednesday June 4, 2025 1:10pm - 2:00pm PDT
Tips, Tricks and Tools for Quality and Quantity Assurance
Therap Presenters
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001Joined the Therap Team: 2011https://www.linkedin.com/in/brent-hessee-8190a334/
Wednesday June 4, 2025 1:10pm - 2:00pm PDT
  Reporting

2:10pm PDT

Billing QA & Troubleshooting
Wednesday June 4, 2025 2:10pm - 3:00pm PDT
TBA
Troubleshooting & Reporting- How to review data, make corrections, and complete quailty checks.
Therap Presenters
avatar for Jordan Liley

Jordan Liley

Senior Support Specialist, Therap Services
Started in the Field: 2016Joined the Therap Team: 2022Favorite Thing about Working for Therap: Being able to see the changes made in each of these providers' lives as they develop their knowledge and skills of their own Therap system.Favorite Therap Tip/Trick: Form IDs make it easy... Read More →
Wednesday June 4, 2025 2:10pm - 3:00pm PDT
TBA
  Billing

2:10pm PDT

Things that you are Tracking Outside of Therap
Wednesday June 4, 2025 2:10pm - 3:00pm PDT
TBA
Are you building spreadsheets to track and update important dates, processes, or status? Emailing people to try and keep up? Even if the system you are tracking is not directly Therap we can still help. Bring your spreadsheets trackers and discuss how to leverage Therap's various tools and modules to improve workflow security and outcomes.
Therap Presenters
avatar for Kevin Dierks

Kevin Dierks

Director of Government Relations, Therap Services
Started in the field: 1990Joined the Therap Team: 2009Accreditations: M.A. Community Psychology - University of HawaiiNational Leadership on Developmental Disabilities - Graduate 2008Charting the Life Course AmbassadorDisability and Diversity Program GraduateCertified Professional... Read More →
Wednesday June 4, 2025 2:10pm - 3:00pm PDT
TBA
  General

2:10pm PDT

Overview of Business Intelligence and DDO
Wednesday June 4, 2025 2:10pm - 3:00pm PDT
TBA
Informed decision making utilizing big data
Therap Presenters
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001Joined the Therap Team: 2011https://www.linkedin.com/in/brent-hessee-8190a334/
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Favorite Thing about Working for Therap: Helping providers set up systems that will bolster and improve documentation and reviews that intend to improve the lives of Individuals supported.Most Common Challenge you Help Customers... Read More →
Wednesday June 4, 2025 2:10pm - 3:00pm PDT
TBA
  Reporting

3:10pm PDT

Billing Report Mapping and Usage
Wednesday June 4, 2025 3:10pm - 4:00pm PDT
TBA
Come join us to explore the specific state billing reporting to add efficiencies to your billing process. This session will include state specific mapping information and how the report functions and the numerous reporting and utilization capabilities that come with it.
Therap Presenters
avatar for Jordan Liley

Jordan Liley

Senior Support Specialist, Therap Services
Started in the Field: 2016Joined the Therap Team: 2022Favorite Thing about Working for Therap: Being able to see the changes made in each of these providers' lives as they develop their knowledge and skills of their own Therap system.Favorite Therap Tip/Trick: Form IDs make it easy... Read More →
Wednesday June 4, 2025 3:10pm - 4:00pm PDT
TBA
  Billing

3:10pm PDT

Training Resources in Therap
Wednesday June 4, 2025 3:10pm - 4:00pm PDT
TBA
Learn about the many formats that Therap offers for training your Staff.
Therap Presenters
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Favorite Thing about Working for Therap: Helping providers set up systems that will bolster and improve documentation and reviews that intend to improve the lives of Individuals supported.Most Common Challenge you Help Customers... Read More →
Wednesday June 4, 2025 3:10pm - 4:00pm PDT
TBA
  General

3:10pm PDT

Introduction to Secure Video Documentation
Wednesday June 4, 2025 3:10pm - 4:00pm PDT
TBA
Video cameras capture so much of our lives these days. Plan for dealing with videos your organization captures and receives. Take control, maintain HIPAA and use this information and access to improve and move forward.
Therap Presenters
avatar for Kevin Dierks

Kevin Dierks

Director of Government Relations, Therap Services
Started in the field: 1990Joined the Therap Team: 2009Accreditations: M.A. Community Psychology - University of HawaiiNational Leadership on Developmental Disabilities - Graduate 2008Charting the Life Course AmbassadorDisability and Diversity Program GraduateCertified Professional... Read More →
avatar for Seanette Lancaster

Seanette Lancaster

Senior Support Specialist II, Therap Services
Started in the field: 2015Joined the Therap Team: 2016Part of the Following Teams: Support - Therap ConnectAccreditations: AAPC Medical Billing & Coding Certification ICD 10 Certifications Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Recently, I had the chance... Read More →
Wednesday June 4, 2025 3:10pm - 4:00pm PDT
TBA
  Service Documentation

4:10pm PDT

Bring your Billing Questions Here!
Wednesday June 4, 2025 4:10pm - 5:00pm PDT
TBA
Let's chat and get any unanswered questions addressed.
Therap Presenters
avatar for Jordan Liley

Jordan Liley

Senior Support Specialist, Therap Services
Started in the Field: 2016Joined the Therap Team: 2022Favorite Thing about Working for Therap: Being able to see the changes made in each of these providers' lives as they develop their knowledge and skills of their own Therap system.Favorite Therap Tip/Trick: Form IDs make it easy... Read More →
Wednesday June 4, 2025 4:10pm - 5:00pm PDT
TBA
  General

4:10pm PDT

Open Q&A - Bring any Remaining Questions Here!
Wednesday June 4, 2025 4:10pm - 5:00pm PDT
TBA
Let's chat and get any unanswered questions addressed.
Therap Presenters
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001Joined the Therap Team: 2011https://www.linkedin.com/in/brent-hessee-8190a334/
avatar for Seanette Lancaster

Seanette Lancaster

Senior Support Specialist II, Therap Services
Started in the field: 2015Joined the Therap Team: 2016Part of the Following Teams: Support - Therap ConnectAccreditations: AAPC Medical Billing & Coding Certification ICD 10 Certifications Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Recently, I had the chance... Read More →
Wednesday June 4, 2025 4:10pm - 5:00pm PDT
TBA
  General

4:10pm PDT

Personal Finance
Wednesday June 4, 2025 4:10pm - 5:00pm PDT
TBA
Overview of the setup and record keeping of individuals' personal finance transactions, tracking receipts, reporting and reconciliation of accounts
Therap Presenters
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Favorite Thing about Working for Therap: Helping providers set up systems that will bolster and improve documentation and reviews that intend to improve the lives of Individuals supported.Most Common Challenge you Help Customers... Read More →
Wednesday June 4, 2025 4:10pm - 5:00pm PDT
TBA
  General
 
2025 Therap Washington Conference
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Wednesday, June 4
Adams
Baker
Cascade Ballroom
TBA
  • Billing
  • General
  • Health/Medical
  • Reporting
  • Scheduling / EVV
  • Service Documentation
  • Popular